Dear {ATTENDEE},

Thank you for your time today! It was a pleasure to spend an hour with you virtually for your Smilers Training. I look forward to collaborating with you and your team on Smilers. I truly appreciate the invaluable time you dedicated to this session.

Customer Care Team Contact Information:

Phone: (800) 547-2000 (Monday-Friday, 6:00 AM – 4:00 PM PST)
Email: aligners@henryscheinortho.com

Login to Your Smilers Portal:
https://pro.smilers.com/en

Once a Treatment Plan has been proposed:

A Treatment Plan must be approved within 60 days or new diagnostic records will be required. When you and your patient have decided on the best option for their goals, please select "Approve" from the tasks area. Your patient's case will arrive within 7-10 business days. If you wish to modify your patient's treatment plan, please do not select Refuse or Cancel. Simply request modifications from the Smilers Orthodontist by using the Mailbox/Messaging to communicate changes.

Once approved, you can click on "View History" to track your patient's package for delivery.

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Visit our Smilers Provider Resource Hub, a one-stop location for easy access to Smilers guides, marketing, training, support, and everything needed to grow your practice with clear aligners.

Quick How-To Links:

Welcome to The Smilers Family. We are so happy to have you!

Did you miss part of the meeting, or wish to reschedule for another staff member? RESCHEDULE HERE

We're always looking to improve our customer's experience. How satisfied were you with your recent meeting?

😠 🙁 😐 😄 😍